Refund & Cancellation Policy
Online Self-Study 5-Module Course on Social Security
NARSSA does not grant refunds for purchases of its online 5-module self-study tutorial course. Those that sign up for this course are provided with one full year to complete the course.
Associate & Registered Membership Fees
NARSSA does not grant refunds for membership. Membership can be canceled by members with 30-day notice and suspended by NARSSA for nonpayment of membership fees.
RSSA Competency Final Exam
Registration fees for the proctored RSSA Competency Final Exam are nonrefundable. If you fail the RSSA Competency Final Exam, you are not entitled to a refund of the exam registration fee. Should you fail the exam the first time you take the exam, you will be allowed to take the exam on two more occasions without paying an additional registration fee. Failure to show up for the online exam on the date reserved counts as one of your three exam registrations. If you fail the exam after three attempts, you will need to pay the exam registration fee again should you decide to continue.