Refund & Cancellation Policy
Online Self-Study 5-Module Course on Social Security
NARSSA does not grant refunds for purchases of its online 5-module self-study course. Those that sign up for this course are provided with one full year to complete the course.
Associate & Registered Membership Fees
NARSSA does not grant refunds for membership. Membership can be canceled by members with 30-day notice and suspended by NARSSA for nonpayment of membership fees.
RSSA Competency Final Exam
Registration fees for the proctored RSSA Competency Final Exam are nonrefundable. If you fail the RSSA Competency Final Exam, you are not entitled to a refund of the exam registration fee. Should you fail the exam you will need to pay the exam registration fee again should you decide to continue. Failure to show up for the online exam on the date as scheduled without changing the exam date at least three days in advance will require that you pay the exam registration fee again when rescheduling.